In these terms and conditions, the following words shall have the following meaning: The BUSINESS shall mean
Britannia Direct. The CUSTOMER shall mean the corporate identity, firm or person seeking to buy goods
from the BUSINESS.
As a user of this website you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions below. Please read through these terms and conditions carefully before using this website.
The Business reserves the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website. Your continued use of the website shall confirm your acceptance to be bound by the latest terms and conditions.
These Terms & Conditions govern the supply of goods sold by the Business to the customer named on the order provided on the Business’s website. Together with the completed order form, these Terms & Conditions constitute the entire and only agreement between us. The Business’s acceptance of your order by delivery of goods constitutes a legally binding contract between us on these terms and conditions. These Terms and Conditions do not affect your statutory rights.
We will confirm acceptance of your order by sending an e-mail to the e-mail address you have provided to us. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.
Orders are accepted subject to goods being available and unsold at the time of order.
All goods are sold subject to availability. Both price and availability information is subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price. The availability of the goods that you wish to purchase is shown on the individual product page.
We must receive payment for the whole of the price of the goods you order and any applicable charges for carriage before your order can be despatched, unless we have agreed otherwise in advance.
Current prices are displayed on this website and supersede any other printed prices offered.
The inclusion of the quantity in stock is an indication of availability only and is not a guarantee that the goods are available at the time at which you order them. If, after you submit your order, the goods that you have ordered are not available, we will call you to agree to either substitute the goods for a similar item of equal or greater value, issue a refund, or place the item on back order.
The BUSINESS reserve the right to improve specifications, update prices where necessary and withdraw any item from sale without notice.
The Business does not operate back orders
Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Despite our best efforts, a small number of the items displayed on our site may be miss-priced, miss-described or have the wrong picture. No contract exists between the Business and you until the Business accepts the order. Payment for an order is not considered as acceptance of an order.
All dimensions quoted on the website are approximate and should be taken as a guide only.
Due to the limitations of technology and individual screen settings colour reproduction of goods offered should be taken as a guide to the actual colour only. Product pictures are shown for illustration purposes only and should not be used as an exact replication of the finished product.
The price payable for the goods you order is as set out on our web site at the time you place your order. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If the order is cancelled and you have already paid for the goods, you will receive a full refund.
Please see our delivery section for current delivery charges and free delivery terms.
If due to the weight of your order being excessive in relation to the value, the Business may need to make additional delivery charges, even if your order would normally qualify for free delivery. These charges would be at our discretion and would be discussed with you prior to dispatch.
Orders received by midday will normally be dispatched within 3 working days. This is subject to the items being in stock, the time of year and the couriers next day delivery service, over which we have no control.
If for any reason delivery cannot be made, our couriers will post a card through the letterbox advising you that they have attempted delivery and invite you to telephone them to arrange either a collection from the nearest collection centre or re-delivery to the original address at a convenient time during normal working hours. This is free of charge. However, if you are not present to take delivery a second time there will be an additional charge for each subsequent attempt.
We will deliver only to the address on the order and goods will only be delivered, without a signature and only then in a secure place, at your instruction. Risk in goods shall pass to the CUSTOMER on delivery. From the time of receipted delivery, any loss or damage to the goods will be your responsibility and at your own risk. Any transit damage must be notified to the courier at the time of delivery, or delivery should be refused.
The Business is not responsible for any loss of profits arising from late or non-delivery of goods, or delivery of damaged goods, however caused.
In the event of goods not being received within seven days of order, please contact the Business.
Please see our returns policy for more information.
The Busienss make no representation or warranty of any kind express or implied, statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site is free of viruses or bugs. The Business will not be responsible or liable to you for any loss from material uploaded or transmitted through the website and the Company accepts no liability of any kind for any loss or damage from action taken from reliance on material or information contained on the site.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
